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Delivering Happiness
Presented by Tony Hsieh, CEO of Zappos
Monday, October 18, 2010 from 11:30 AM - 1:30 PM
Book Signing 1:30-2:00 PM
A La Carte Event Pavilion
4050 Dana Shores Drive
Tampa, Florida 33634
Tony Hsieh (pronounced ‘shay’) is one of the most widely respected and successful business innovators in the new economy. As the CEO of Zappos.com, the online shoe sales company, he has achieved phenomenal company growth through revolutionary approaches to marketing, human resources and customer service.
Tony will share his secrets to business success. He guides his audience to find a path to profit, passion and purpose by explaining how your culture, using your unique talents and building a strong framework all tie-in to this idea of happiness in your company. The audience will learn about:
Culture – Employees have created a list of 10 core values and these are used to hire and fire. They include: deliver “wow” through service, embrace and drive change, create fun and a little weirdness, pursue growth and learning, do more with less, be humble.
Commit to Transparency – Maybe the data they share with vendors and other stakeholders ends up in the hands of competitors, but it also adds extra eyes helping to manage the business and feeling like partners.
Sustainable Happiness – A framework to figure out your passion: chase the vision, not the money. The money will follow.
Agenda:
11:30 a.m. to 12:00 p.m. - Networking
12:00 p.m. to 12:30 p.m. - Lunch
12:30 p.m. to 1:30 p.m. - Presentation and Q&A
1:30 p.m. to 2:00 p.m. - Book Signing
Event Fees:
Members - $30
Guests - $50
Students: $25
To register for this event, please visit http://tinyurl.com/amatbzapposreg
This event sponsored by Ballywho
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